Meet the Team 

David Willoughby

Director of Training

I started my career in Education and Training in 1992, working with the Training and Enterprise Council who later became the Learning and Skills Council, looking after the performance, quality and delivery of a number of local Training Providers.

In 2001 I became the General Manager for a Manufacturing Training Provider, providing training solutions for the local manufacturing such as the caravan Industry.

In 2003 I moved to the GTA to become the Quality and Contracts Manager, managing the external delivery, government contracts and quality processes for the organisation. In 2009 I became the Director of Training, responsible for overseeing all the GTAs activities. 2022 will be my 20th Year with the GTA.

Mark Crawford

Training Manager

I started off my career at a small independent garage out at Withernsea were I gained valuable experience of working in the motor trade and completed my Apprenticeship as a Light Vehicle Technician.

Once qualified I moved to T C Harrison a main Austin Rover dealership in Hull carrying out the service and repair of light vehicles. After several years on my tools I moved onto the reception area dealing with customers face to face and providing technical support to customers and the rest of the reception team, I also spent some time as Service Manager at a new branch in York that had opened. I moved back to Hull and into the workshop as works controller looking after a team of technicians and making sure customer deadlines were adhered to.

After 9 years I then moved to Audi / VW again as a works controller looking after the day to day running of the workshop I then moved to Welptons, a Rover dealership as a senior technician and MOT tester.  In 2003 I then joined the GTA as an assessor working my way up the ranks as an Internal Verifier to now being the Training Manager, looking after the day to day running of the organisation, recruitment of learners and employers as well as making sure our quality assurance meets the rigours of the Awarding Bodies. 

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Rachael Owen

Business and Marketing Lead

I started my career as a Business Administration Apprentice at Hull City Council.  Following this, I went on to study a HNC in Business IT and began a new career at a local College as an IT Applications Trainer and Course Leader.  during this time I gained post-education teaching status and gained a Level 4 Management qualification.

I then moved on to work as a Partnership Manager promoting funded qualifications across the Y&H Region.  This lead me to starting and developing a new team as the Business Development Manager at East Riding College.

I have a vast amount of education, skills and funding knowledge which lead me to managing and running an Apprenticeship Training Academy, where I was responsible for all aspects of the training centre from recruitment through to delivery.

Having a young family I decided to reduce my responsibilities to spend more time at home and moved to join the GTA.  Working initially as the Centre Administrator, I have recently been promoted to the Business and Marketing Lead so that I can work more closely with our employers, learners and applicants. 

Martin Redshaw

Work Based Assessor

I started out as an apprentice light vehicle technician with Armstrong Massey in Driffield aged 16 working on Austin Rover and Land Rover Vehicles.

After 3 years I progressed to become an apprentice with Jaguar with Armstrong Massey in Beverley in preparation to Jaguar moving to be a stand alone franchise dealership of The Jaguar Centre in Hull. After attaining my full apprenticeship qualification I progressed to vehicle technician, workshop foreman, assistant service manager and finally service manager. Throughout this time I attended various dealership technical and service advisor courses and steered what had now become Hatfield's Jaguar to 2nd place nationally in the 2005 Jaguar aftersales dealer of the year award.

In 2006 I moved to the Saab dealership in Hessle as service manager again attending training courses and winning regional service centre awards. Later this became Infiniti Centre Hull, which after one year of trading became European Infiniti Centre of the Year for Sales and Aftersales performance.

In 2016 I was given the opportunity to work for the GTA as a work based assessor and have enjoyed the career change immensely. 


Kayleigh Owst


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Michelle Chapman 


I started my career by undertaking a Level 2 Apprenticeship in Business and Administration with the GTA back in 2005.  A few short years later I went on to complete my Level 3 Apprenticeship in business administration. 

I have worked within the motor trade for my whole career, working as a Sales Administrator for ten years and then in Accounts for the remainder.

I came back as an employee at the GTA in May 2021, working as an Administrator.